Pond maintenance business software, built for route days.
If you've ever driven back across town because nobody could say whether the water got tested, this is for you. Helix Field keeps the cleaning schedule, the checkpoints, the photos, and the invoice in one app. The office works in a browser, the crew works from a phone at the pond.
From $49/mo · Web office + iPhone and Android field apps · cancel renewal anytime
The parts of pond work that generic software drops.
Pond work is not lawn care with extra steps. The water has to be tested, the work has to be photographed, and twice a year everything opens or closes at once. Most scheduling software has no idea what to do with any of that. This one does.
Set the cleaning schedule once. It builds the route for you.
Weekly skims in summer, biweekly cleanings in spring and fall, monthly checks in the slow months. Recurring maintenance plans put every visit on the calendar automatically, and the dispatch board turns each day into an ordered route your crew just drives.
- Recurring plans per customer and per property
- Order the day's stops so ponds on the same side of town land together
- A live job map so the office can see the day's ponds at a glance
The water test that never gets skipped.
Job checkpoints are custom steps your technician clocks through on the phone during the visit. Define them once for your cleaning template: net and skim, empty the skimmer basket, rinse filter pads, test the water, dose treatments, photo the finished pond. Every visit runs the same list, whoever is on the truck.
- A custom checkpoint list for the company, set by the office
- Readings and observations go in job notes, saved from the field
- New hires follow the same steps your best tech does
Proof of what the pond looked like when you left.
A pond can look different by dinnertime. String algae blooms, leaves drop, a customer's dog goes for a swim. Photos taken from the app attach straight to the job record, so when the phone rings you can pull up exactly how the water looked when your technician packed up, next to the customer's signature.
- Before and after photos on every visit, stored with the job
- Customer signatures captured on the phone at sign off
- Full visit history per property, searchable from the office
From the pond to the paid invoice, same day.
Quote the new waterfall as an estimate, turn it into a job when they say yes, and invoice the moment the work is done. Customers pay online by card, or your tech records the check handed over at the gate. Hours worked flow into time tracking and payroll estimates for W-2 and 1099 crews in all 50 states.
- Estimates, invoices, and online card payments in one flow
- Cash and check recording from the field
- Time tracking that rolls into a gross pay estimate for your payroll provider
Openings in spring, closings in fall, routes in between.
Everything opens in spring, everything closes in fall, and both times the phone will not stop ringing. Load those weeks up ahead of time, put checkpoints on the steps you cannot afford to botch, and let the recurring plans carry the rest of the year.
Openings
- Startup visits scheduled weeks ahead, per property
- Checkpoints for pump prime, filter start, first water test
- Photos of the pond as it wakes up
Peak cadence
- Weekly cleanings scheduled automatically by recurring plans
- Route days ordered stop by stop
- Algae and clarity notes on every job record
Netting & closings
- Net installs before leaf drop, one visit per pond
- Closing checklists: pump pull, line drain, fish check
- Signatures on file before winter
Quiet months
- Deicer and aeration checks on a lighter cadence
- Next season's plans already on the books
- Payroll estimates and job history to hand your accountant
Built alongside crews that work on water.
Helix Field is field service management built by BAW International, alongside outdoor service crews in Oklahoma, including a crew that builds and maintains ponds and water features for a living. The recurring plans, the checkpoints on the job clock, the photo records: none of it came off a whiteboard. It got built because a working pond crew kept asking for it.
If ponds are one slice of a bigger outdoor operation, the same account covers all of it. Mowing crews and pond crews can run separate routes under one roof; the landscaping page covers that side of the business, and the pool service page covers pools. Still shopping around? Fair enough. Here's how we compare with other field service software.
Where Helix Field might not fit you yet.
We would rather tell you now than after you have paid. A few honest limits, so you can decide with your eyes open.
Priced by the size of your crew.
Every plan includes every feature: dispatch, recurring plans, checkpoints, photos, invoicing, payments, time and payroll. Pick the seat count that matches your trucks.
- 3 users: 1 admin + 2 field
- Every feature, included
- +$22/mo per extra technician
- 6 users: 1 admin + 5 field
- Every feature, included
- +$22/mo per extra technician
- 10 users: 1 admin + 9 field
- Every feature, included
- +$22/mo per extra technician
Online card payments carry a 1% platform fee to BAW; Stripe's or Square's processing fee is separate. Plans renew automatically each month or year at the then current price until you cancel renewal from your account. There is no cancellation fee, and access continues through the paid term; unused annual time is not prorated, refunded, or credited. Prices in USD. By subscribing you agree to the Terms and Refund & Cancellation Policy.
Questions pond companies actually ask.
Does Helix Field handle seasonal pond openings and closings?
Yes. Openings and closings are scheduled like any other job, and the company checkpoint list runs on each one, so the netting, the pump pull, the deicer install, or the spring startup gets worked through step by step. Recurring cleaning plans fill the calendar between the two.
Can technicians record water tests during a visit?
Each visit can include water testing as a checkpoint, a step the technician clocks through on the phone as part of the job. Readings go in the job notes and photos attach to the same record, so the office can see the test happened without calling the truck.
How much does pond maintenance software from Helix Field cost?
Solo is $49 per month with 3 seats, Crew is $99 per month with 6 seats, and Team is $179 per month with 10 seats. Larger or multi branch operations can ask for an Enterprise quote on the pricing page. Annual billing includes a discount approximately equal to two monthly payments, and extra technician seats are $22 per month on any plan. Every plan includes every feature. There is no free tier and no trial: you sign up, pick a plan, and pay.
Does the technician app work on iPhone?
The field app runs on iPhone and Android. The office side runs in any web browser on any computer or tablet, so scheduling, invoicing, and reporting are never tied to a phone platform.
Can my crew take payment at the pond?
Customers can pay invoices online by card, and technicians can record cash and check payments against the job from the field. Card payments carry a 1% platform fee to BAW, with Stripe's or Square's standard processing fee separate.
Put the whole pond route in one place.
Pick a plan, load your customers, and run the next route day out of one app. Want to ask a person something first? Email us. We actually answer.